Customer Service

Customer Service

Quality is the soul of enterprise survival and development. The quality of our final products cannot be separated from the quality awareness of all staff. We strictly implement the quality requirements of ISO17712 standard in the international seal lock industry. We have passed the ISO9001: 2008 quality system certification to ensure that we provide users with high-quality products and services.
The quality control process is as follows:
1、 Incoming quality control:
1. The purchase contract specifies the quality requirements and specifications of raw materials.
2. The raw materials shall be inspected and accepted according to the technical conditions.
2、 Process quality control:
1. Prepare process technical documents and inspection standards, and strictly organize their implementation.
2. Set up quality control points for each process of the product.
3. Products shall be selected in different periods every day for destructive tests, including tensile tests.
4. The molds, inspection tools and production equipment shall be regularly sorted and maintained.
3、 Factory control:
1. All products shall be fully inspected before delivery (including surface color, finish, coding clarity and lock body function inspection).
2. Organize product quality sampling inspection in a certain proportion and conduct destructive test; And quality acceptance according to user requirements.
3. Implement the management of the person responsible for product quality.
4. Follow up product quality and after-sales service.
Service mission:
Facing the future, all employees of the Customer Service Center will warm customers with care and create brilliance with service.
Design and manufacture excellent products, strive to improve the scientific and technological content of each product, and enhance security performance such as anti-theft and counterfeiting. Help customers to select products that are suitable for them, so that more customers can understand our products and serve various industries.
Our company provides one-stop services before, during and after the sale of products, and has launched a free customer service hotline:+8618760431210 to provide customers with online consulting services.

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